該書內容覆蓋商務活動的各個方面，對公司接待客戶、公司自我介紹、商務合作洽淡、各種商務文件書寫體例、各類商務通訊(電話、電傳、書信)等語言規范都給出了清晰實用的范例。在學習商務規范語言的同時也學到了基本的商務知識。本書是按50-70個課時設計的，分1個主要單元、4個復習單元和與教材同步使用的錄音聽力原文等。本書是參加BEC1考試學員的必讀教材，同時也是商務工作者、大學生以及英語愛好者的一本好的學習材料。新版采用全彩色印刷，生動美觀。
商務英語證書（BEC）考試是由英國劍橋大學考試委員會與教育部考試中心聯合推出的權威性考試。劍橋大學考試委員會負責命題、閱讀、頒發證書，教育部考試中心實施考試。該考試分三個級別，每年舉辦兩次。現已在全國27個省、自治區、直轄市的36個城市共設有59個考點。考試報考人數至1999年底累計已達14余萬人。
Contents;
Unit 1 introductions and greetings 介紹和問候 ４；
1.1 Introducing yourself 4;
1.2 Saying where you’re from 6;
1.3 Introducing other people 8;
Unit 2 Occupations 職業病１０；
2.1 Saying what you do 10;
2.2 Telephoning 12;
2.3 Finding out information about people 14;
Unit 3 Companies 公司 １６；
3.1 Describing a company 16;
3.2 Talking about types of business 18;
3.3 Finding the perfect partner 20;
Unit 4 The place of work 工作地點 ２２；
4.1 Giving directions 22;
4.2 Talking about departments 24;
4.3 Taking a message 26;
Unit 5 Revision and consolidation 復習和鞏固 ２８；
Summary 30;
Unit 6 Day-to-day work 日常工作臺３２；
6.1Talking about your work 32;
6.2 Describing routines 34;
6.3 Likes and dislikes 36;
Unit 7 The working environment 工作環境污染３８；
7.1 Asking people to do things 38;
7.2 Talking about stress 40;
7.3 Giving advice 42;
Unit 8 Plans 計劃 44;
8.1 Discussing arrangements 44;
8.2 Making arrangements 46;
8.3 Planning a trip 48;
Unit 9 Visits and travel 訪問和鞏固 56;
9.1 Finding out about hotels 50;
9.2 Talking to a visitor 52;
9.3 Attending business events 54;
Unit 10 Revision and consolidation 復習和鞏固 56;
Summary 58;
Unit 11 Work history 工作經歷 60;
11.1 Finding someone a job 60;
11.2 Talking about your career;
11.3 Describing your first job;
Unit 12 Fairs and sales 交易會和銷售；
12.1 Finding out about a trade fair;
12.2 Talking about products;
12.3 Placing an order;
Unit 13 Product description 產品描述；
13.1 Comparing products;
13.2 Saying what’s best;
13.3 Making suggestions;
Unit 14 Entertaining 宴請；
14.1 Taking a guest to dinner;
14.2 Making invitations;
14.3 Describing food;
Unit 15 Revision and consolidation 復習和鞏固；
Summary;
Unit 16 Firms and factories 公司和工廠；
16.1 Saying what you’re done;
16.2 Visiting a factory;
16.3 The company report;
Unit 17 Problems,problems 問題，問題；
17.1 Dealing with problems;
17.2 Complaining and apologizing;
17.3 Finding a solution;
Unit 18 Future trends 未來趨勢；
18.1 Making predictions;
18.2 Talking about the future;
18.3 Changing the way we work;
Unit 19 Enjoying a business trip 享受商務旅行；
19.1 Finding out about a city;
19.2 Making offers;
19.3 Thanking;
Unit 20 Revision and consolidation 復習和鞏固；
Summary;
Files文檔；
Transcripts錄音原文 125;
Thanks and acknowledgements 致謝和聲明
新書資訊