酒店英語(yǔ)實(shí)訓(xùn)活頁(yè)教程
定 價(jià)：¥88
中 教 價(jià)：¥69.52 (7.90折）
庫(kù) 存 數(shù)： 1
本教程按照任務(wù)式教學(xué)模式，根據(jù)酒店各部門的基本服務(wù)流程，設(shè)計(jì)了12個(gè)項(xiàng)目單元。每個(gè)項(xiàng)目設(shè)計(jì)了六個(gè)活動(dòng)，涵蓋崗位認(rèn)知、服務(wù)技能、語(yǔ)言知識(shí)、基本技能實(shí)訓(xùn)、技能提升、反饋與總結(jié)。各個(gè)項(xiàng)目既注重語(yǔ)言的聽說(shuō)技能，又注重酒店服務(wù)技能的實(shí)訓(xùn)（實(shí)訓(xùn)以典型任務(wù)為主，又涉及有非典型任務(wù)）。
Project 1 Room Reservation客房預(yù)訂 Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 2 Bell Service行李服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 3 Check-in入住登記 Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 4 Switchboard總 機(jī) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 5 Chamber Service客房清潔服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 6 Laundry Service洗衣服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 7 Room Service客房送餐服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 8 Seating the Guests安排客人就座 Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 9 Serving at the Table餐中服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 10 Banquet Service宴會(huì)服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 11 Convention and Exhibition Service會(huì)展服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估Project 12 Cashier’s Service收銀服務(wù) Activity 1 Get to Know the Post崗位認(rèn)知 Activity 2 Equip Yourself with the Serving Skills技能學(xué)習(xí) Activity 3 Build Your Language語(yǔ)言儲(chǔ)備 Activity 4 Train Your Basic Skills技能實(shí)訓(xùn) Activity 5 Further Your Skills技能提升 Activity 6 Evaluate Your Study學(xué)習(xí)評(píng)估References參考書目
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