《全國高職高專旅游專業工學結合規劃教材:旅游英語》從導游接待流程出發,分別講解了迎接游客、入住酒店、訂餐點菜、安排行程、旅游景點觀光、導游講解、陪同游客購物、處理投訴和緊急事務,以及到機場送行等內容。
《全國高職高專旅游專業工學結合規劃教材:旅游英語》采用“工學結合”的模式,提煉了每個項目的學習目標,使教學方向更為清晰明確,重點突出;導入了教學建議,方便老師對課程的理解和安排。此外,文中還穿插了大量的案例及補充閱讀資料,可提高學生的學習興趣和學習效果。
《全國高職高專旅游專業工學結合規劃教材:旅游英語》可作為高職高專旅游專業教材,也可作為旅游行業相關人員的培訓用書。
Item 1 Meeting Tourists
Task 1 Meeting Tourists at the Airport
Task 2 Meeting a Tour Group at the Station
Task 3 Going to the Hotel
Task 4 Making a Welcome Speech
Item 2 Helping with Lodging
Task 1 Making a Hotel Reservation
Task 2 Check-In
Task 3 Check-Out
Item 3 Enjoying Food and Beverage
Task 1 Booking a Table
Task 2 Ordering Dishes
Task 3 Enjoying Chinese Food
Item 4 Arranging with Tourists for Itinerary
Task 1 Providing Information for Sightseeing
Task 2 Planning Itinerary
Task 3 Modifying Itinerary
Item 5 Guiding in Sightseeing
Task 1 Guide for City Sightseeing
Task 2 Guide for Visiting Historical Sites
Task 3 Guide for Touring Natural Landscapes
Task 4 Guide for Visiting Chinese Gardens
Item 6 Experiencing Chinese Culture
Task 1 Seeing a Peking Opera
Task 2 Celebrating the Spring Festival
Task 3 Appreciating Chinese Tea
Item 7 Shopping
Task 1 Assistance on Tourist's Shopping
Task 2 Buying Souvenirs
Task 3 Bargaining in a Shop
Item 8 Handling Complaints
Task 1 Handling Complaints about Waiter's Rudeness
Task 2 Handling Complaints about Housekeeping Service
Item 9 Handling Emergencies
Task 1 Looking for the Lost Tourist
Task 2 Handling the Loss of Luggage
Task 3 Helping the Sick Tourist
Item 10 Seeing Tourists Off
Task 1 Seeing Tourists Off
Task 2 Making Farewell Speech
參考文獻