第一篇 虛擬現實
Valve 游戲公司，500 人的世界級企業·······················3
Valve 團隊，“Cabal Process”······················· ·· 20
Valve 招聘，宇宙間頭等大事···························34
Valve 大事記、引擎、Steam平臺、MOD、員工手冊與同行················42
未來的管理世界：虛擬化與個性化························· 57
第二篇 國企轉型、軍工與制造業
上海外高橋造船公司的成就···························· 65
外高橋造船公司的勞務工管理經驗 ························ 69
外高橋造船公司的生產運營管理經驗························ 79
外高橋造船公司的研發設計經驗 ························· 89
外高橋造船公司的營銷服務經驗·························· 95
外高橋造船公司的組織設計經驗 ························· 100
國企轉型，突破口在哪里？ ··························· 107
國企轉型，構建戰略聯盟業務生態 ······················· ·110
國企轉型，建立聯盟型組織 ··························· 113
國企轉型，增加總部的服務功能 ························· 115
國企轉型，改變用工方式 ···························· 118
國企轉型，持續加大研發投入···························121
國有企業發展方式思考······························125
軍工企業，需要新軍工精神嗎？ ························· 127
軍工精神的三個重要來源···························· 131
江南精神的歷史內涵和現實意義························· 134
第三篇 創 業
ZEUS，探索時尚與科技的結合 ··························145
聚美優品：化妝品專業電商 ··························· 154
創業，如何發現不可能失敗的機會？······················· 170
創業者，如何選擇合作伙伴？ ·························· 173
第四篇 人 才 培 養
豐田人才培養，大野與神谷建立的基礎······················· 179
豐田推崇的在職培訓 ······························ 185
豐田如何培養現場管理者 ···························· 193
豐田銷售體系的人才培養 ···························· 199
豐田人才培養案例······························· 208
豐田四大培訓機構 ······························· 214
人才培養的基本思考 ······························ 219
人才培養的三種基本方式 ···························· 229
如何培養管理人才？ ······························ 234
第五篇 一 線 工 作
一線工作，管理應該在的地方 ···························241
底層勞務工的難題 ······························· 244
一線工作者：IT 碼農 ····························· 247
一線工作者：超市人 ······························ 251
一線工作者：海運人 ······························ 259
滬東中華的張翼飛焊接工作室 ·························· 265
中海油的泥漿工程師·······························268
第六篇 理 論 思 考
泰勒的思考 ·································· 273
霍桑實驗與梅奧 ································ 282
巴納德論領導（上） ······························· 297
巴納德論領導（下） ·······························305
管理的三種能力 ································ 317
后記 ····································· 322
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